Hi Marketing Cloud Community
Using Marketing Cloud Connect synchronised Data Extensions with Leads, Contacts, Campaigns, Campaign Members synced and working, I can create Filtered Lists in Mobile Connect based on the Salesforce data.
In this case I can filter to select all Leads and Contacts which have a related Campaign Member record with the specific CampaignID I want. The List populates to include the correct records (as far as I can tell).
However the only information that gets brought in is the record ID - no other info. This is confusing, as the information is obviously available for the filter to work from, but then not available to actually use for the send.
I have seen some articles on stackexchange in the past where the information was brought in from Contact Builder using an Import Activity, but this shouldn't be required anymore if I have understood the functionality of Mobile Connect being able to directly access Date Extensions - can anyone confirm?
Have I missed a step in configuration? Do I need to Link the Data Extensions? Do I need to setup a Data Relationship?
Marketing Cloud Support has suggested importing the contacts with a CSV which seems to rather miss the point.
Kind Regards
Matt