Earlier, I have successfully performed the steps outlined in the answer of how-to-leverage-org-wide-email-address-within-an-email-service to verify the Email Service Address generated by Salesforce.

I'm trying to verify an Email Service in a different sandbox and I don't see the EmailToApexHandler operation in the debug logs after I create a new Org Wide Email address. The context user is my user and debug log is also enabled.

1 Answer 1


I have figured out the issue, 'Accept Email From' was populated with Sys Admin's email. Thus the Email Service address wasn't accepting emails from Salesforce. I made 'Accept Email From' setting as blank and I could see the verification link on the developer console.

Email Service Address Setting

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