1

In SFMC Email Studio I have Master Data Extension used to construct many other data extensions. When I open details for my Master DE and select Tracking tab I see the pie chart with four categories: Active, Bounced, Undeliverable, and Unsubscribed. For each category, there is percent share and number of records. Unfortunately, I don't see a way to view/export list of members of each of these categories? I need to find out which records as bounced and undeliverable according to SFMC. It would be great if I could request this information via API.

0

You can execute a query like below to retrieve the records and write them to a target DE:

SELECT SubscriberKey FROM ENT._Subscribers WHERE Status = 'Bounced'

Please change the value of "Bounced" with the values here based on your request:

https://help.salesforce.com/articleView?id=mc_es_subscribers_without_enhanced_subscriber_features.htm&type=5

| improve this answer | |
  • 1
    You need to add a status column so u can get all of the status. Also if you want to get it by sends, you need to join through _Job, Sent, open and clicks. Lastly the ent. Prefix will only work in a child business unit in an enterprise account. If you are in the parent account it won’t work – Samuel Dare Aug 4 '18 at 22:59

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.