Someone recently brought a request to my attention, to help with transitioning from classic to lightning. They're wondering if we're able to mirror the formatting/layout/fields available when using the "Log a Call" button, that currently resides on the activities tab of an opportunity record page. In classic UI, when using the log a call button, the page layout seems to be broken into three big sections, one of which allows you to add a follow up task right from the same screen. In lightning, at least from my experience, you're having to click the "create follow up task" button once you've marked a task as complete, to make another one.
I believe I understand said buttons, the "Log a Call" one, is a global action, however I can't seem to find where I can edit that specific global action. In setup I can of course find ~30 other global action buttons and see their layouts, but I'm not seeing this one. Do I just need to make a new global action, call it log a call, and add the fields they're requesting? I have a feeling there isn't anyway to get the logging of a call and creating of a subsequent task all on the same single screen.
Thank you in advance!