I deployed some tabs from sandbox to production but they are not visible.

I checked profile settings. I see my tabs listed under Tab Settings > Custom Tab Settings. For all three profiles I have they are all set to "Default On".

Within Lightning App Builder, I go to Select Items. I see my tabs appear under "Selected Items".

What other settings do I need to check to make them visible?

  • Are those Tabs available in the app that you are trying to view? – Jayant Das Aug 2 '18 at 3:25
  • Yes they are. I can see them in the Custom Tabs page under Settings > Tabs. – ohseekay Aug 2 '18 at 3:27
  • That page will show you the tabs you have created. But for a tab to be visible, it needs to be added in an app (say Sales, or a custom app) along with the profile permissions. You may like to verify if the tab you are expecting is available for the app that you are viewing or not. – Jayant Das Aug 2 '18 at 3:29
  • Inside Lightning App Builder, I go to Select Items. Under "Selected Items" I see my custom tabs there. Is this what you are referring to? – ohseekay Aug 2 '18 at 3:32
  • Yes, so are you still not able to view those tabs in the app? – Jayant Das Aug 2 '18 at 3:32

With thanks to user Jayant Das, I have managed to solve my problem. Apparently this is a known issue - https://success.salesforce.com/issues_view?id=a1p3A0000001CsgQAE&title=custom-tab-not-visible-in-lightning-experience.

In my case, my tabs are not part of a managed package, so I deleted the tabs and remade them again. I made sure on step 3 of the process to check the "Append tab to users' existing personal customizations" option.

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