1

The hotmail and others domain are blocking my emails and put on to block bounce?

Either way, what i can do to help my campaigns? It's exclusive by content?

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  • Your bouncerates are way to high. You should consider changing something drasticly or you won't reach somebodies inbox soon. Jul 23 '18 at 5:46
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This is not a technical problem, nor an issue from SFMC. This is either a data issue (lots of incorrect emails) or more likely this is a deliverability issue - which is a whole other beast.

Likely you either did not properly warm up your IP, have volume/frequency issues or your authentication (SPF, DKIM, etc) is not up to par for these ISPs.

You should be able to check your domain and IP health here: https://senderscore.org/

Here are a few good links to help you better understand what Deliverability is and some to help you find out how to get off a blacklist.

Litmus: Deliverability basics
Campaign Monitor: 9 Things Killing Your Deliverability

MailGun: FML I got Blacklisted
BenchMarkEmail: What Should I do if my IP got blacklisted

If you don't have the resources to manage it yourself, you should look at 3rd party services, such as ReturnPath to help you manage this.

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  • after your links i noticed that i dont have SSL Certificate and my Email Reply Address is not verified. You think that is there any relationship whith the bounce? Jul 23 '18 at 18:18
  • Yes, I definitely think they are part of the problem, but it sounds like you have a large issue with such high bounce numbers. It would seem that you have likely been blacklisted. Jul 23 '18 at 18:28

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