I have configured 'Push notifications' for a servcice cloud console app
I have configured them as below
Choose How Detail Pages Refresh: - Automatically Refresh
1)The detail page automatically refreshes when a record is changed.
2)Choose How Lists Refresh - Refresh List Rows
3)Here is a list of case fields that trigger a push notification Sub Type, Account Name, Contact Name,Case Owner, Priority, Case Record Type
4)Update all the customer service profiles to provide "Read Only" access to the 'Push Topics' object
When i test this the list rows are getting refreshed and changes to yellow and bold for fields selected.But the lookup fields-->'Account Name' , 'Contact name' etc are not getting refreshed or highlighted in bold when a user changes it.
Can anyone please let me know why?