I have an automation which have Data Extract and then File Transfer activity. The automation run successful, file is generated on FTP but when I open the file it says "Excel found unreadable content....."

Any fix on this?

  • 1
    Take a screenshot of your file transfer configuration Jul 11, 2018 at 17:59
  • What format is your file? I would recommend saving it as a pipe delimited file. You can use a csv, but you run the risk of of random ‘,’ breaking the columns and raising an “Invalid Field Count” error
    – 0xsegfault
    Jul 12, 2018 at 5:04

1 Answer 1


The problem is resolved it was actually .zip vs .csv. When I select only one attribute for report then CSV is fine is I selected more than one for example (open and clicks) then I need to use .zip extension as system is generating two different CSV files.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .