I've set up the fonts to load exactly as specified in https://developer.salesforce.com/docs/atlas.en-us.communities_dev.meta/communities_dev/communities_dev_customize_font.htm and they work most of the time, just some times the page will load without the fonts and the following error is displayed in the console log.

GET https://cchubdev-charteredaccountantsanz.cs72.force.com/sfsites/c/resource/CAANZ_Public_FontImg/fonts/NexaBold.woff 500 (Internal Server Error)

You can replicate the error by going here https://cchubdev-charteredaccountantsanz.cs72.force.com/CustomerHub/s/login/SelfRegister and hitting "Empty Cache and Hard Reload" a couple of times.

It seems to appear as a 503 (Service Unavailable) error for users who are not logged in to the community.

Custom CSS

@font-face {
    font-family: 'NexaBold';
    src: url("/sfsites/c/resource/CAANZ_Public_FontImg/fonts/NexaBold.woff") format('woff');

Any help would be appreciated.



1 Answer 1


try to use:


instead of:


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