This formula works for all my requirement except the underlined part:
IF( AND(RecordType.Name = 'Solutions', DATEVALUE(Account.CreatedDate) <= TODAY() - 10, CreatedBy.Profile.Name = "Perkins Access Standard User", ISPICKVAL( StageName , 'Won Completed')) , "existing customer", "new customer")
I need a formula that marks customer "existing customer" if- record type is "Solutions. Created date (on account) was created more than 10 days from today, Created by a user with the Perkins Access Standard User profile, and that has an opportunity stage of "Won completed" or "Won in Progress" or "Won Pending start". Customers that don't meet that criteria should be marked "New Customer"
But I'm having trouble adding the opportunities that have a stage of Won in Progress" or "Won Pending start".