We have portal users who need to be able to search contacts but not just contacts for the account they are under but they also need to see contacts from "related" accounts (think corporate parent user wanting to administrate multiple child accounts. I thought I could do this through manual sharing but can’t seem to find a way. When I create a manual sharing rule on accounts the related contacts don’t show up for the users search. When I manually share contacts I can set a criteria but don’t see account id in the list of contact fields to choose from and not sure why. I would like to do something like this:
Select which contact records to be shared based on criteria: Contact AccountID equals 001M000000UR7sz OR contact AccountID equals 001M000000UPAhD
But AccountID does not show in the list of fields to select from. Any help would be greatly appreciated!