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I want to change the Salesforce System user in Marketing Cloud. I am using Marketing Cloud Connector for the integration between Sales Cloud and Marketing Cloud. Now i want to update Salesforce System User but i not able to do it. It keeps on showing the previous user.

I have created a new user in sales cloud and Marketing Cloud and gave them necessary permissions.

Do i need to disconnect it first?

Thanks

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I got the solution to this.

Just disconnect your Marketing cloud first and connect after providing your salesforce credentials. It will automatically take the Salesforce System user.

Thanks

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In order to update the API user in Salesforce CRM, I suggest you to follow this link

In order to update the API user in Salesforce CRM, I suggest you to follow these steps:

  • Login to Salesforce Marketing Cloud
  • Under your name, click on Administration
  • Over Account and click on Salesforce Integration
  • Click Edit
  • Change the Tracking User Name by the newly created SFDC user

If not working try to disconnect.

  • Thanks!! but i want to update Salesforce System User. – R Suri May 21 '18 at 11:09
  • Updated my answer – Jeremy Garcia May 21 '18 at 11:15

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