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We have enabled customer communities, I want to incorporate a link to the community for the community user, when he receives an email, as my system admin is creating a case, then we use workflow to send the email to the contact of the case who is the community user.(as the user can only login to the external communities)

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The easy solution will be create a Custom setting and store the community URL there. Now refer that custom setting in your email template.

If you are using VF email template then include a component in that and in component controller you can easily get the community URL.

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    This should work, probably. – Raju Sen May 17 '18 at 11:52

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