I am trying to create an email using HTML paste, I know this option is available as I've used it before however this particular MID doesn't have the option available.

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Is this something that needs to be enabled somewhere?

1 Answer 1


This is something I have experienced as well. Easiest solution is to put in a helpdesk ticket to SFMC Global Support. They will need to enable a permission on their end and that should allow you to have access to that option.

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