0

I am trying to create an email using HTML paste, I know this option is available as I've used it before however this particular MID doesn't have the option available.

enter image description here

Is this something that needs to be enabled somewhere?

2

This is something I have experienced as well. Easiest solution is to put in a helpdesk ticket to SFMC Global Support. They will need to enable a permission on their end and that should allow you to have access to that option.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.