After the recent SFMC release, we are facing an issue. We are unable to update email activity on an active journey. The email personalization and email are working fine. No issues. I am just reselecting the same email in the activity and trying to save. We are getting the error "Changes to the message were neither saved or published"
We see this issue for all of our clients. Did anyone come across this issue? Any solution?
Update I have raised a support ticket on this. Below is the response from support. This issue had been reported to our internal team for investigation. I will add your case to the list of cases that are having the same issue. It seems that running journeys that were created prior to the APR 2018 release are getting this issue. The message "Changes to the message were neither saved or published." appears when trying to modify the running email. The workaround is to create a new version of the journey (or copy the journey to another journey). Update the email activity on the new version (or new journey). Activate the journey. I will keep you updated on the progress of the investigation. For the moment, please use the above workaround. If you have any questions, please feel free to update the case.*