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We are building a custom preference center that will be accessed via a link in an email built in SFMC Email Studio. We have the following in the anchor tag of the link in the email <a href="%%=CloudPagesURL(1016)=%%">Update Preferences When we go to send the email we get an error: invalid function call: CloudPagesURL([1016]). Attribute or Field Name: 1016. Invalid Content

I know that the Cloud Page IS published and can be accessed if I paste the URL into a browser. I need to pass the subscriber context, jobID and batchID to later make a LogUnsubEvent call.

I have scoured docs and forums. Anyone have any ideas? is there something on the account that needs to be turned on, maybe??enter image description here

  • Have you checked to make sure the ID is the correct one? – garek007 Apr 22 '18 at 13:18
  • @garek007 it was the 1st thing I did – Paulette Vallad Apr 23 '18 at 18:55
  • I'd put in a support request, seems like something may not be provisioned in your account. – garek007 Apr 24 '18 at 11:23
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Do you have Web Analytics Connector (WAC) enabled in your account? I've ran into issues calling Cloud Pages in accounts with this enabled.

As a work-around, try wrapping the CloudPagesURL() function with RedirectTo().

example:

%%=RedirectTo(CloudPagesURL(1016))=%%
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