Basic points: • My Journey Has Entry Source from Salesforce Data so the DE is auto-generated. • I created a synced DE from the custom object in SFDC so that after a few days I can check on a field from that object to determine if I want to send a re-mail or not • I can't connect the auto-create DE in Contact Builder to the sync'd DE because there are no field lengths and SFMC wont let me add field lengths.
How do I allow the journey to see SFDC field updates.
More Detail: We have a program we are inviting people to enroll in and a custom object for this program with a custom field called 'Status' The Journey Entry criteria says to inject the contact when the Status = Invited At some point, there is a community page that handles enrollment; when the customer enrolls, the Status field changes to 'Enrolled'.
After 5 days, I want to check if Status = 'Enrolled' or not and if so, they can exit the journey but if not, send a re-invite email.
My problem is that I can't make the Journey re-call salesforce for the decision split, but I thought for sure the journey could look at a sync'd DE for a decision split.
What am I missing?