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I have a user who cannot enter text into the Content field when trying to send a List Email. He can select users to send to & can enter a subject line. He doesn't see the icons at the top of the rich text field. Below is an image of what he sees. This works for other users. I can login to his account & it works for me. He has tried using Firefox and Chrome. enter image description here

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Resolved this by checking browser setting & enabling JavaScript.

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