I have two active users: Akira the administrator, and Naoki the non-administrator.
I want to transfer the admin rights of Akira to Naoki. However, according to this knowledge article, I need to deactivate/freeze the account of the previous administrator (i.e Akira). I do not want to do that as both of them are still within the organization, and both of them have reports and dashboards related to them. I am concerned that deactivating/freezing might cause errors.
Is there any way to do a simple swap of the user roles/privileges/rights?
Another concern I have is that the two users are currently on different licenses. I am unable to edit their license types. Is this behavior correct?