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We’ve just recognized, that when using a reference content block within content builder, all tracking data i.E. link clicks will be lost in email send report. Is there an way to get the data?

I actually see the referenced content block in the tracking send but so link clicks behind it.

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  • Can you provide more information like error screenshot, code snippet etc? – the_phantom Apr 1 '18 at 7:51
  • Are you using a redirectto function for the hyperlinks? – Tom Callahan Apr 2 '18 at 3:42
  • @Michael H can you please post the error what error you getting – Ravi.A Apr 3 '18 at 6:45
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The links seem to be trackable. For the testing, I created a test content with one link embedded. Then I referenced the content in Email via

%%=ContentBlockbyID("26127")=%%

(this got autogenerated as soon as I referenced the content). When I did the send and clicked on the link, I can see one click count in tracking report.

Thanks

Chandan

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