I have an onboarding journey that helps clients activate their new SaaS product.
We send them a series of 5 emails with next steps and accelerate them through the journey if they do more than 1 of the 4 things they must do to activate their service. Currently, I have a data extension that's built from a query that looks at multiple tables within the SalesCloud sync. Then I use decision splits to see if certain fields have a certain status.
My question is:
Once a contact has entered a journey, are the fields within a data extension static? Or will those fields be updated as I have an automation that runs every hour to update those fields when action is taken.