I have an existing custom field with the data type text and its contain some default value like 'Dear sir/madam,'
Here my question is ...can I insert a merge field (salutation) to pass dynamic values here.... from the same object.
Is it possible?
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Sign up to join this communityI have an existing custom field with the data type text and its contain some default value like 'Dear sir/madam,'
Here my question is ...can I insert a merge field (salutation) to pass dynamic values here.... from the same object.
Is it possible?
As David Reed suggested,
The easiest approach is to merge a formula field. Then use that custom field as the merge:
{!Object.Dynamic_Salutation__c}
If you are using a contact for the email template they already have a salutation field on the record.
{!Contact.Salutation}