i have a requirement like Create Object B, when a object A's Approval_Status__c==Approved. I am using

  • approval process for submitting the record for approval
  • Process builder for automatically submitting the record for approval
  • Process builder for creating object B when object A record field value==approved.

upto second step it is working as expected, but Object B is not creating. If i update the Approval_Status__c==Approved manually on object A then only process builder firing and creating object B. Why it is happening. please help me


In your Approval process field update action we have one checkbox "Re-evaluate Workflow Rules after Field Change". Make sure you need this checkbox is checked.

If you don't check this checkbox then Salesforce didn't run WF,Process builder again.

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  • Thank you @Tushar Sharma...its working fine...I need one more help in email template i am using {!Owner.Manager} but it is returning null... But i need to include record owner.manager.firstname please help me – ApexCode Feb 13 '18 at 10:27
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    @ApexCode Do not add follow up question in comments. Add a new question with complete details. You can accept the answer and close the question if it works for you. – Tushar Sharma Feb 13 '18 at 10:30

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