In sandbox, I have a flow with an element that creates an Entitlement. The SlaProcessId is the Id of an Entitlement Process; an Entitlement needs to lookup to an Entitlement Process for it to be any use:
The flow works perfectly in sandbox.
I then successfully deployed the flow and all its dependencies into production. But there, when executed, I get the following error precisely at the element above:
However, the Entitlement Process' Id is the same in sandbox and production...
And I'm executing the flow myself, as an Administrator.
Any clues why I can't access this field in an execution of the flow?