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There's a need for me to load records in our SF sandbox wherein CreatedDate standard field in Case object must be inputted manually in csv file, instead of the system automatically setting itself. I already enabled the setting for it on User Interface, and also set Audit Fields upon Record Creation on System Permission.

But still, CreatedDate field is not available as mapping option in Data Loader. Why is this so? Do I still need to contact Salesforce support for this?

  • what version of data loader? – cropredy Jan 31 '18 at 20:19
  • I had the same problem, and didn't see any answers aside from the instructions that this is only available through API. I had to close data loader a couple of times before the audit fields showed up in the mapping section. Hope this saves someone some time. – DGOU182 Sep 13 at 15:11

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