As per below Marketing Cloud documentation, Does it mean that we can have only one Send Log in an account?

"To use send logging, create a data extension using the send logging template. Each account can use one template and data extension for email messages and one template and data extension for SMS messages."


1 Answer 1


There are 2 types of Send Logs Available in Marketing Cloud.

  1. Account Level Send Log (AKA Enterprise Send Log) - This is enabled for an account and all sends (even from child Business units) will be logged under Enterprise Send Log.

  2. BU Level Send Log - This can be enabled for a particular Business Uit (Child BU) and all the email sends from the child BU will be logged in the BU Level Send Log.

When you log a case with SFMC support, Make sure you specify which type of send log you want to enable and then create your send log template.

  • Can you source this with some documentation? I'm not doubting, just curious (and interested in all SFMC things undocumented). Commented Jan 24, 2018 at 12:32
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    Because there is no documentation around this, I posted this here as a Q&A:). I have done this for multiple clients and thought will share the knowledge with wider group. Commented Jan 24, 2018 at 12:40
  • Oh, duh. Now I see you're answering your own question. Thanks for doing that. Commented Jan 24, 2018 at 14:08
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    @AdamSpriggs I know this post is pretty old already and I cannot see anything in the documentation as well, but it is mentioned in a Trailhead module: trailhead.salesforce.com/en/content/learn/modules/… Commented Feb 16, 2021 at 14:07

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