2

As per below Marketing Cloud documentation, Does it mean that we can have only one Send Log in an account?

"To use send logging, create a data extension using the send logging template. Each account can use one template and data extension for email messages and one template and data extension for SMS messages."

https://help.salesforce.com/articleView?id=mc_es_send_logging.htm&type=5

4

There are 2 types of Send Logs Available in Marketing Cloud.

  1. Account Level Send Log (AKA Enterprise Send Log) - This is enabled for an account and all sends (even from child Business units) will be logged under Enterprise Send Log.

  2. BU Level Send Log - This can be enabled for a particular Business Uit (Child BU) and all the email sends from the child BU will be logged in the BU Level Send Log.

When you log a case with SFMC support, Make sure you specify which type of send log you want to enable and then create your send log template.

|improve this answer|||||
  • Can you source this with some documentation? I'm not doubting, just curious (and interested in all SFMC things undocumented). – Adam Spriggs Jan 24 '18 at 12:32
  • 1
    Because there is no documentation around this, I posted this here as a Q&A:). I have done this for multiple clients and thought will share the knowledge with wider group. – Unais Komath Jan 24 '18 at 12:40
  • Oh, duh. Now I see you're answering your own question. Thanks for doing that. – Adam Spriggs Jan 24 '18 at 14:08

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.