I found that New Task, Log a Call buttons are missing from the activity in Lightning experience. I did added them to Mobile and Lightning Experience Actions section of the page layout. And also we have record types for Task object.

Am I missing anything else?

enter image description here


enter image description here

  • Which object are you working here ? In my org I see all these actions . – Mohith Shrivastava Jan 12 '18 at 0:24
  • Account and contact objects and also checked with custom object, same behaviour – Ajay Jan 12 '18 at 0:26
  • Thats weird that your org does not have them ? Did you try editing via app builder and add the acitivities component ? – Mohith Shrivastava Jan 12 '18 at 0:27
  • I went to the app builder and then went to page layout and added the buttons to Mobile and Lightning section. – Ajay Jan 12 '18 at 0:30
  • 1
    Noticed that, if we have record types associated in Task object, then New Task button will not appear. What is the solution for this? – Ajay Jan 22 '18 at 18:29

I noticed that, if we have record types on task object, the standard buttons will not show up in the Activity publisher. We may have to create Quick Actions to create Tasks. If we create quick actions, then they will show up in the Activity tab automatically.enter image description here

| improve this answer | |

Make sure to perform the below steps to get the other actions displayed under the lightning Activities tab:

Switch to classic > Object (Impacted) > Page Layouts > Add buttons/actions to Lightning and mobile section.

Reference: https://www.simplysfdc.com/2018/08/salesforce-lightning-log-call-button.html

| improve this answer | |
  • Though the link might answer the question, it's recommended to give brief answer here – rahul gawale Jan 2 at 12:52

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.