I am trying to import records of my custom objects using Data Import Wizard on a new account I just created.
For some reason, when adding new records, the data import process does not keep the original SalesForce IDs of the records and create new IDs instead. Doing so simply damages the import process since other master-details relations relies on such information.
Do you know how to solve this issue?
The main thing problem is when "Adding new records" the matching of SalesForce IDs is simply not available, although the data appears in the CSV file. The funny thing is that in the "Example" column it appears well although the import process simply ignores it, very frustrating....
See image attached