when having 2 Sender profiles -> is it possible to set RMM in a way that Transactional/Operational emails will have the option to "REPLY" with active RMM and it will be forwarded to routing email address as usual when the Commercial emails won't be enabled for the reply option at all?

If yes, how is the set-up done within Email/Admin section?

Thank you Lea

1 Answer 1


Yes you can with Custom Reply Mail Management settings on the Sender Profile.

Email Studio>Administration>Sender Profile

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.