I have created a process builder for sending email alerts 30 days before a date field on a record.
So I have added a criteria for activating only when the
status__c field equals
Then I have added
Scheduled Actions to it - to send an email 30 days before the
due_date__c field value.
Scheduled Actions I had to mark in the criteria, this section as true:
Do you want to execute the actions only when specified changes are made to the record
But because of that, this criteria does not always happen
My main use case is - if the
status__c field does not change, and the
due_date__c field only changes - then the schedule does not happen.
I have tried to add
ISCHANGED to the
due_date__c field to the criteria but that is not allowed.
Is there any way to trigger the
Scheduled Actions always when the
due_date__c field changes?
Here is a snap of my process:
The error when adding IS CHANGED to the due_date__c field: