When I was trying to integrate Marketing cloud to salesforce for Retrieving portfolio Object. First Consume the WSDL file in Salesforce. Then invoke this method:

WsdlToApexClass.Soap soapInst = new WsdlToApexClass.Soap();

soapInst.endpoint_x = 'https://webservice.exacttarget.com/Service.asmx'; WsdlToApexClass.RetrieveRequest retrieveRequestInst = new WsdlToApexClass.RetrieveRequest(); list<WsdlToApexClass.ClientID> Lobj = new list<WsdlToApexClass.ClientID>(); WsdlToApexClass.ClientID obj = new WsdlToApexClass.ClientID(); obj.ClientID ='client Id';// from connected App
Lobj.add(obj); retrieveRequestInst.ClientIDs =Lobj; retrieveRequestInst.ObjectType ='Portfolio'; soapInst.Retrieve_x(retrieveRequestInst);

When I execute that code it will throw an error: "System.CalloutException: Web service callout failed: WebService returned a SOAP Fault: Security requirements are not satisfied because the security header is not present in the incoming message. faultcode=q0:Security faultactor=https://webservice.exacttarget.com/Service.asmx"

1 Answer 1


Looking at the error - the request is missing the authentication header within the SOAP package.

There is a guide about SOAP API requests within the developers page.

Here is the sample code that could help:

// 1a. Set the username/password. This is using the Username token of WS-Security 1.0
UsernameTokenProvider utp = new UsernameTokenProvider(<username>, <password>);

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