2

I am not sure if this is an issue or if there is something incorrectly configured in our Journey, but we cannot see any leads or contacts flowing through our customer journey which is based on Salesforce Data in Test Mode. Activating the same journey gets customers flowing through the journey and the email gets sent too. However, the test mode does not work with Salesforce Data Entry Source. Has anyone else experienced a similar issue?

2 Answers 2

2

It's not supposed to work.

Here's the documentation link for Salesforce Data Event.

Under the Considerations section:

Test mode does not support Salesforce Data Events.

1
  • 1
    Thanks Atheri! I missed that document. Thank you for directing me to it!
    – Ani
    Commented Oct 28, 2017 at 19:54
1

Test mode doesn't work with salesforce data entry events. It's a known limitation within test mode

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .