I recently made some changes to objects in Service Cloud where I added 23 new fields to a custom object. I had not paused the Sync process between Marketing Cloud and Service Cloud.
When I go to Marketing Cloud to select the new fields to sync them (in the section Synchronized fields) I just see a spinning wheel. The system does not return the list of available fields to sync for that object as it normally does.
Can anyone help me understand what is happening and why it is no longer working?
I have engaged SF support in case it is an issue on their end, but if there is a solution I can implement, please let me know. I can use all the help I can get to solve this.