We've granted our customers access to submit cases within our Community. In order for them to be able to add attachments, they needed Edit permissions on the Case. In turn, the buttons "Edit" and "Change Record Type" are now visible when the customer is viewing the case.
Does anyone know how we can remove the buttons? Salesforce Support said we cannot remove those unless we remove the Edit permissions. I'm hoping for a different solution so it's not one way or the other.