1

When i access Journey Builder, i get the error: "Business Rule Disabled

The Journey Builder business rule must be enabled to view this page. Please contact your administrator for further assistance.

Need more help regarding this error? Open a support case through the Help & Training Portal"

I'm an Administrator in my MC Account.

1

Business rules are add on features in Marketing Cloud. Features likes Journey Builder and SendLogging are business rules , meaning you have to engage support to have them provisioned for your account

0

If you have access to the Journey Builder product feature (and appropriate user permissions), log a case with support to turn on those business rules to allow Journey Builder sends.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.