I have created Outbound SMS and selected next keyword in outbound the same keyword used in text response but i am unable to receive the text response sms.
Can any one help me out how to setup text response SMS in mobile connect using the keywords.
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1 Answer
To create the text response SMS, you need to click create message and select text response template.
Once it is done, add a name, message content and select shortcode. Once you have selected shortcode, the saved keyword list shows up. You can select anyone or create a new keyword for the shortcode.
Then save and activate the message.
This should work. Let me know if you face any other issue.
