few days ago I started to work with Social Studio and I was wondering if it is possibile to "connect" Sales Cloud with Social Studio. I found documentaion only about Service Cloud and I'm not able to understand if it is possibile to enable Social Customer Service also on Sales cloud, I don't see this feature in setup menu, maybe I will have to log a case in Salesforce Support. Anyone could help? Thanks in advance Alessia


1 Answer 1


I solved my issue,if someone will face that here the solution: it has been necessary to log a case in Support to enable CSC feature. I would notify also that my client has Sales Cloud but he has Service Cloud licenses too.

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