I wonder what changes cannot be tracked in setup audit trail. I mean that there is no info when: - someone deletes or edits a report - deletes something (Topics, Member Criteria, Rules) from Communities - change sender email address in Communities -> administration How do you track these things?

1 Answer 1


Monitor Setup Changes explains what is tracked. If it's not on this list, it's not tracked in the Setup Audit Trail.

If you need other types of tracking, you might want/need Event Monitoring. This is a paid feature that does allow you to access additional logs, including modifications to reports and so on.

Company information, default settings like language or locale, and company messages

Multiple currency Users, portal users, roles, permission sets, and profiles

Email addresses for any user

Deleting email attachments sent as links

Email footers, including creating, editing, or deleting

Record types, including creating or renaming record types and assigning record types to profiles

Divisions, including creating, editing, and transferring and changing users’ default division

Certificates, adding or deleting

Domain names

Enabling or disabling Salesforce as an identity provider

User interface settings like collapsible sections, Quick Create, hover details, or related list hover links

Page layout, action layout, and search layouts

Compact layouts

Salesforce1 navigation menu

Inline edits

Custom fields and field-level security, including formulas, picklist values, and field attributes like the auto-number field format, field manageability, or masking of encrypted fields Lead settings, lead assignment rules, and lead queues

Activity settings

Support settings, business hours, case assignment and escalation rules, and case queues

Requests to Salesforce Customer Support

Tab names, including tabs that you reset to the original tab name

Custom apps (including Salesforce console apps), custom objects, and custom tabs

Contract settings

Forecast settings

Email-to-Case or On-Demand Email-to-Case, enabling or disabling

Custom buttons, links, and s-controls, including standard button overrides

Drag-and-drop scheduling, enabling or disabling

Similar opportunities, enabling, disabling, or customizing

Quotes, enabling or disabling

Data category groups, data categories, and category-group assignments to objects

Article types

Category groups and categories

Salesforce Knowledge settings

Ideas settings

Answers settings

Field tracking in feeds

Campaign influence settings

Critical updates, activating or deactivating

Chatter email notifications, enabling or disabling

Chatter new user creation settings for invitations and email domains, enabling or disabling

Validation rules

Public groups, sharing rules, and org-wide sharing, including the Grant Access Using Hierarchies option

Password policies

Password resets

Session settings, like session timeout (excluding Session times out after and Session security level required at login profile settings)

Delegated administration groups and the items delegated admins can manage (setup changes made by delegated administrators are also tracked)

Lightning Login, enabling or disabling, enrollments, and cancellations

How many records a user emptied from their Recycle Bin and from the org’s Recycle Bin

SAML (Security Assertion Markup Language) configuration settings

Salesforce certificates

Identity providers, enabling or disabling

Named credentials

Service providers

Shield Platform Encryption setup

Mass delete use, including when a mass delete exceeds the user’s Recycle Bin limit on deleted records

Data export requests

Mass transfer use

Reporting snapshots, including defining, deleting, or changing the source report or target object on a reporting snapshot

Use of the Data Import Wizard

Sandbox deletions

Apex classes and triggers

Visualforce pages, custom components, and static resources

Lightning pages

Action link templates

Custom settings

Custom metadata types and records

Remote access definitions

Force.com Sites settings

API usage metering notification, creating

Territories Process automation settings

Approval processes

Workflow actions, creating or deleting

Visual Workflow files

Packages from Force.com AppExchange that you installed or uninstalled

Account team and opportunity team selling settings

Activating Google Apps services

Mobile configuration settings, including data sets, mobile views, and excluded fields

Users with the “Manage External Users” permission logging in to the partner portal as partner users

Users with the “Edit Self-Service Users” permission logging in to the Salesforce Customer Portal as Customer Portal users

Partner portal accounts, enabling or disabling

Salesforce Customer Portal accounts, disabling Salesforce Customer Portal, enabling or disabling

Creating multiple Customer Portals

Entitlement processes and entitlement templates, changing or creating

Self-registration for a Salesforce Customer Portal, enabling or disabling

Customer Portal or partner portal users, enabling or disabling

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