I'm very new to salesforce. I have a client requirement to integrate the Salesforce Open CTI with avaya.

I don't know what steps to be followed to do it.

Is there any coding involved in it ?

I need some reference materials - to work on it.

I found this document in the online (This document describes installation and Configuration to setup Avaya with Open CTI): https://downloads.avaya.com/css/P8/documents/101027832

Is the procedure in this document is enough to setup ?

Kindly, someone please help me with this.

closed as too broad by Markus Slabina, Martin Lezer, Ratan Paul, glls, Santanu Boral Sep 3 '17 at 20:16

Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.