To any DemandTools users out there - we are trying to automate our interfaces to and from SalesForce using DemandTools product. When the scheduled task tries to execute, it is failing because it says the user account needs to be a System Administrator. When we execute the process manually, we do not get that same restriction. What are others doing to address this issue? Our concern is providing a System Administrator password that could be used to upload or extract things that should not be.
Update 11/6/13: The answer originally provided is not a solution. We sent a request to email@example.com and received the following reply - 'Due to the popularity of our Not for Profit software grant program (now more than 4000 NFP Organizations), unfortunately as of January 1, 2013, we are no longer able to provide direct technical support of any type to our Not for Profit granted friends.' This is from a Sr Customer Success Manager. Any other thoughts?