Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.
Sign up to join this community
I have a data extension with more than one entry for a subscriber. These entries are 'Subscriber Key + Enrollment ID' so every entry is unique because one person will enroll to more than one class.
I have set the Contact Entry in my journey to "Re-entry after exit". When the journey is being executed, only one entry enters the journey.
How can I implement this so that every entry in DE enters the journey and being 'Accepted'?
Question for you - did you make the combination of fields the Primary Key in the Data Extension? Otherwise, you could try writing a query to concatenate the two values into one and write to a new DE.
Finally, assuming you did that - have you set up the appropriate population/attribute groups? If the record is new to the platform (and assuming combining values would mean a new record), then you must add users to a population first.
Give it a go and let us know
