I need to trigger emails from SFMC. Input is given by user through a form on website. The record will be updated in SFDC and then in SFMC email will be triggered when record is updated in a Data extension.

I have created triggered send email and TriggeredSend DE in SFMC. I have marketing cloud connector installed and setup done. What is the process that is to be followed in this?


You need to set up the trigger in SFDC, so the email is triggered as soon as a record fulfills the desired criteria:

  1. From the Sales or Service Cloud, click the Marketing Cloud tab
  2. Click Triggered Sends
  3. Click New
  4. Complete the form/wizard

Further information on all the options and fields can be found in the documentation article "Create a Triggered Send".

Related documentation:

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