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I need to trigger emails from SFMC. Input is given by user through a form on website. The record will be updated in SFDC and then in SFMC email will be triggered when record is updated in a Data extension.

I have created triggered send email and TriggeredSend DE in SFMC. I have marketing cloud connector installed and setup done. What is the process that is to be followed in this?

  • If my answer helped, please mark it as accepted so others can easily see this has been solved. Thank you! – Markus Slabina Aug 14 '17 at 16:32
  • You are welcome! :) – Markus Slabina Aug 14 '17 at 19:08
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You need to set up the trigger in SFDC, so the email is triggered as soon as a record fulfills the desired criteria:

  1. From the Sales or Service Cloud, click the Marketing Cloud tab
  2. Click Triggered Sends
  3. Click New
  4. Complete the form/wizard

Further information on all the options and fields can be found in the documentation article "Create a Triggered Send".

Related documentation:

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