we have enabled email to case creation in sfdc everything works fine.

But,now i have a requirement like to create a case whenever ever particular to as well as bcc address.Now i need to create case whenever to is MR:x and Bcc Mr:Z

How i am gonna capture because in email handler also i can't get bcc address.

I didn't find any documentation to capture Bcc address


BCC stands for Blind Carbon Copy. The entire point of specifying a recipient in this way is that you cannot see the address.

Blind Carbon Copy (BCC) is an option available in most email clients that allows the sender to send the message to a list of BCC addresses (in addition to primary recipients) without other addressees knowing about that fact. BCC addresses are concealed from recipients, including others on the BCC list.

  • Thanks Adrian for quick confirmation i will check with my team. – Pavan tej Aug 8 '17 at 11:29

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