- Can and How do I send an Outbound Message to Slack?
- Or an Email Alert to Slack?
- Or Other Options?
Outbound Message preferred, as I assume this would provide more detailed capability.
Example Business Process: Web-to-Case Case created with Priority 1, needs message sent to higher tier employees. Slack is the alerting tool of choice. Salesforce is the central system. Do not have Workflow (Have Process Builder)