0

i have requirement.To track the Email was send or not?

if once receive email.the status will changed?

Any apex code for this above condition?

1 Answer 1

1

You can check the email status in email logs.Below are the steps that you can follow

  • From Setup, enter Email Log Files in the Quick Find box, then select Email Log Files.
  • Click Request an Email Log.
  • Optionally, you can filter an email log to only include rows where a specific domain name or email address appears in a field, such as Recipient or Message ID Header. To enter more than one filter term, separate each value with a comma. If you leave this field blank, the log is not filtered and all email addresses are returned within the specified time range.
  • Enter the email addresses that you want to receive notification when the email log request is complete. Separate each email address with a comma.

Below is the link that help you to track the email log status:

https://help.salesforce.com/articleView?id=email_logs_format.htm&type=0

Let me know if it helps.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .