I just unsubscribed from email (using another personal address) through a new Profile center built with SmartCapture.

Where can I check whether or not this subscriber (myself) has unsubscribed?


You can search the All Subscribers list for their status, or query the _Subscribers Data view returning the EmailAddress and Status.

The query should look like this


FROM _Subscribers

WHERE EmailAddress = "EmailYouJustUnsusbcribed"

A caveat to this will be when the emailaddresses and subscriber keys are not the same. Then I would advise to query for the SubscriberKey and Status

If they have been successfully unsubscribed, then the status will be "Unsubscribed"

If you have a more advanced use case (or want to do things a bit harder and familiarise yourself with the SOAP APIs) you can use this Subscriber SOAP Calls.

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  • Any indication on how long it takes for the MC system to update the record? I would imagine it would be immediate, but I've been wrong before. – Tom Callahan Jul 26 '17 at 19:53
  • 1
    Should be immediate give or take the proverbial MC Lag – Samuel Dare Jul 26 '17 at 19:54

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