I have an automation to export all subscribers to fetch the "status" column. My shceduled automation extracts the all subscribers list and then drops the file on the dedicated FTP with correct name and file ending (.csv). But when i open the file it only shows hexadecimal characters, why is this?
Right now i have to steps in the automation, one data extract activity and one file transfer activity.
The configuration in the data extract activity is set to UTF-8 Encoding, Column delimeter is set to Default and the format is set to .csv. I've checked the options Extract Subscribers and Include All Subscribers. Does anyone know how to get the file content into readable text?