I have a Appointment object which has a Master-Detail relationship with an Orders object. In my Orders object sits a Contact lookup which relates to a subscriber.

I have created a Filtered Data Extension based on Appointments for my Entry Source in a Journey, in the Settings page it says there are no emails found in the Entry Source. How can I make Journey Builder look at the related object Orders for the Contact.EmailAddress?

Alternatively I've tried to simplifying the model by placing a Contact lookup in the Appointment object but the Settings page still says there are no email addresses found in the entry data.

  • You need to connect this event source de to you contact model in contact builder. Right now Journey builder can't make out how this relates to a contact/ subscriber
    – 0xsegfault
    Commented Jul 10, 2017 at 16:39
  • Hi ..how are you getting along? Did my answer work for you?
    – 0xsegfault
    Commented Jul 14, 2017 at 9:02

1 Answer 1


You need to connect your event source de to your contact model in contact builder. Right now journey builder can't figure out the relationship between that de and a contact

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