I would like to give access to attachments on one account to users on a different account. The users have Customer Community User profile, as far as I have tried manual sharing isn't possible.

Is there a way to provide access to Notes & Attachments on different account? Could someone please explain?

1 Answer 1


I have encountered a similar requirement and could not resolve it by using standard profiles customization and what I did to overcome is created 1 custom object who have parent as account then created notes and attachment below that custom object now you have cross access between the accounts to see notes and attachments

  • Will that work when account sharing is private?
    – yeselkay
    Jul 4, 2017 at 14:56
  • If you are using look up relation between account and custom object Jul 4, 2017 at 15:04

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