According to the documents:

  1. https://help.salesforce.com/articleView?id=fields_using_rich_text_area.htm&type=0
  2. https://help.salesforce.com/articleView?id=fields_using_html_editor.htm&language=en_US&type=0
  3. https://success.salesforce.com/ideaView?id=08730000000KrcBAAS

It supposes to have "removing formatting" button/function in the rich text editor’s WYSIWYG interface.

But, there is no the function actually... Missing remove formatting function on the rich text editor

It is the screenshot and there is no "removing formating" function

What config needs to enable/have the function?


Remove Formatting button is available in Lightning experience and not in Salesforce Classic. Seems like you're searching for it in Salesforce Classic. Move to lightning experience.

Below is snapshot for the same:

enter image description here

Refer this link for more details

  • 1
    Yes, I can find it now. It does not mention the difference/limit in the document clearly.
    – Cray Kao
    Jul 4 '17 at 6:53

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